To our amazing Bonds customers,
We’re sending you a big (virtual) hug and a little update from us in response to COVID-19.
Over the last few weeks we have increased safety measures and the frequency and intensity of cleaning in our stores, warehouse and supply chain. Our support staff have been #WFH for the past week, and our in-store teams have applied increased hygiene protocols such as social distancing and cash-free payments.
While it’s an ever-changing situation, for now our Australian Bonds and Bonds Outlet stores remain open, as well as our online store, which is ready to serve up the comfy stuff you’re probably craving right now. We’re on standby to ensure your shopping experience is tip-top and you find everything you need.
To make online shopping easier, we’re now:
- Offering FREE SHIPPING for all members within Australia.
- Activating contactless delivery via Australia Post. This means you will not be asked to sign for deliveries and your order will be placed on your doorstep.
For the latest updates, please subscribe to our newsletter. For any questions, our Customer Service team are available via our Help Hub.
In these challenging times, let’s remember to sprinkle a little kindness around and take it one day at a time. We’re all in this together.
A SPECIAL SHOUT-OUT
To our awesome team across stores, warehouse, supply chain and those working from home, as well as hospital, supermarket, school, service industry and delivery workers - from all of us we say thank you.